Specsavers in Caerphilly has scooped a prestigious business accreditation for its dedication to ongoing personnel development.

Committed to looking after customers with high standards of clinical expertise, Specsavers in Caerphilly has now also proved how well it looks after its staff as it has been named a ‘Platinum Employer’.

Platinum Employer status

The Cardiff Road store has been awarded Specsavers’ externally-ratified Platinum Employer status. Devised and judged by employee engagement specialist, the Hay Group, Platinum Employer is tailor-made for optical and audiology retail businesses and sets high standards to be met across staff wellbeing and career development.

The rigorous assessment process requires interviews with staff, from optical assistants to directors, and evidence that a number of policies and procedures are in place and also The Caerphilly store scored highly across the scheme’s five standards, which include performance management and reward, learning and development and employee communications and engagement.

‘Vital to success’

‘To achieve Platinum Employer status means the world to our staff,’ said Geraint Jones, store director.

‘A happy, friendly, efficient team is vital to any business’ success, and it is down to these dedicated members of staff who have pursued this award so tirelessly that we have now been accredited. The Platinum Employer status is a testament to their hard work and dedication to both the business and our customers.’

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