Specsavers in Brownhills is supporting Chelsea Smith as she develops her career, progressing through the ranks to become assistant manager.
Chelsea started working as an optical assistant at Specsavers in the High Street in 2013 and last year passed her advanced optical qualifications. Since then, she has taken on more responsibilities in store, and was recently promoted to assistant manager.
Chelsea, aged 23, passed her Cert 3 course first time, which covers all aspects of optics in depth including dispensing glasses to customers, varifocals, customer service, customer needs and problem solving.
Store director Justine Page, commented: ‘We’re delighted with the progress Chelsea has made, she’s an incredibly hard worker and it’s clear that her efforts are paying off. I have no doubt that she will continue to develop her career with Specsavers.’
Eyes on the next level
Having joined the store as an apprentice, Chelsea said: ‘I love what I do. Working for Specsavers has been simply fantastic and the support I get to learn more and take on new things is always there when I need it. I’ve been encouraged to continue my studies and I have every intention of doing so. I have my eyes on the next level and can’t thank Justine and the team here enough, they’ve been outstanding.’
Chelsea is looking at her Cert 3 Enhanced Optical Services (EOS) next, where she will learn more about ocular conditions and the treatments available.
Justine continued: ‘With the recent news we’ve had with Kurtis Daniels, Chelsea is another shining example of a former apprentice rapidly progressing her career. It’s a joy to watch and I fully expect to see her with her own store one day.’