The team at Specsavers in Bristol City Centre have been praised for their outstanding customer service.

Promtly seen

‘I want to praise the store and show how thankful I am for the service I received at the Bristol City Centre store. 

‘I walked in at 9:30am with no appointment booked and told a member of staff that I was having a problem with pain and redness in my eye. She was so polite and helpful and sat me at a desk where another member of staff booked me in for 10.30am.

'I was seen promptly and talked through the issue and given lots of follow up information. I have always struggled with problems with my eyes and to be seen so quickly and to be greeted with such kindness was amazing.

Felt like a priority

'I was completely put at ease and made to feel like I was a priority!

‘I would love the team to know what a great job they did and thank them massively for looking after me! Many, many thanks for your great customer service.’

Rebecca, Bristol

At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.

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All Bristol City Centre store information