Grateful customers who visit Specsavers in Bridgnorth have recognised outstanding levels of professionalism, customer service and support by thanking their local opticians.
A recent customer wished to commend two members of staff, Teresa Hughes and India Roberts, for the explementary manner that a sensitive issue was dealt with. According to the customer, the team were ‘patient’ and ‘compassionate’.
Fantastic team effort
Store director Teresa Hughes, said: ‘We are lucky to have such a strong team here in Bridgnorth who continually go above and beyond the call of duty for our customers. Receiving thanks from them is the recognition which proves that dedication and team work really does pay off.
‘It’s important that we provide professional eyecare to a high standard, but it’s just as important to ensure all customers receive the best possible service when coming in for their routine appointment.
Thank you to our customers
Teresa added: 'We would also like to say thank you to our loyal customers and the community for their continued support and trust in their local opticians.
‘For many eye conditions, symptoms can be difficult to spot, making those regular visits even more important. It’s vitally important for everyone to visit their opticians at least every two years in order to maintain good eye health.'