In the build up to World Glaucoma Week the team at Specsavers in Brentwood were up-skilling to better support customers with the condition.

Glaucoma is often symptomless in its early stages and is one of the leading causes of irreversible sight loss. It is thought to affect 700,000 people in the UK today, but as many as 50 per cent of cases are undiagnosed.

Half of cases undiagnosed

In conjunction with the International Glaucoma Association, Specsavers has developed the training for its retail teams to assist sufferers with their treatment. Specifically, they will be advising on how to effectively administer eye drops, which are crucial for managing the condition.

Manoj Patel, store director at Specsavers Brentwood said: ‘We are very proud to be involved in supporting the International Glaucoma Association and being able to better support our customers with the condition is a really positive development for our store.

A big part of the community

Jonathon Lawlor, who completed the training, says: ‘Our store is such a big part of the community and it is really great to get training to help provide very best service to our customers and support someone with the condition in the most effective way possible.’

The training is being rolled out across Specsavers stores nationwide.

All Brentwood store information


[1] The State of the Nation Eye Health 2017: A Year in Review, Specsavers/RNIB