Satisfied customers at the Bolton store have said thank you to staff with a poem and some chocolates. Following a trip to the hearing centre, a delighted customer has penned a poem thanking staff for their care. The grateful customer wrote:
'The results they are amazing,
All the good words and the bad words that go to make my day,
They did not cost me a penny as the Government paid the bill,
And all because I thought my hearing it was will.'
Meanwhile, another satisfied customer gave a box of chocolates to Leanne O'Keefe when she turned a bad experience with her varifocals into a positive one.
The customer said: 'You and Gareth have dealt with me and my issue with great professionalism and in a friendly manner.'