Specsavers in Bishop Stortford hosted a Healthcall Awareness day on Saturday to provide information about the homecare service to local residents.

The Healthcall service provides eyecare services at home to those who cannot visit an optician unaccompanied due to physical or mental disability.

Always on call

Whether a person is living in their own home or in a care home, the Healthcall service provides a comprehensive eyecare service including NHS-funded eye examinations, dispensing of glasses and aftercare.

The Bishop Stortford team donned orange tops and handed out bright orange balloons, while Jayne Rawlison, who runs the local Healthcall service alongside her business partner Dylan Desai, visited the store. Jayne was on hand to answer questions from customers and provide insight on how the service works and how it can help.

Jo Hammond, store manager at Specsavers Bishop Stortford, said: ‘We wanted to raise awareness and let customers know we have ‘mobile opticians’ on-hand to provide a comprehensive eyecare service to those who cannot get to their local store unaccompanied.’

Successful day

Jo added: ‘It’s such a fantastic service but we are conscious that many people are unaware of it. The day was really successful and, following Jayne’s visit, we’ve had an increase of the number of locals inquiring about the service.

‘We hope families now feel they are aware of a service that can help friends and relatives with physical and mental disabilities.'

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