Specsavers in Bishops Stortford has welcomed a new practice manager to the store.

David Marshall joins the team with over 16 years of experience in the optics industry. After growing up in Shropshire and Lincolnshire he began his career in 1979, working at a well-known chain of high street retail stores.

His passion for vision

Throughout his career David has held a number of leadership roles, from managing several flagship practices in central London and across the UK, to working as the enterprise appointment-book product owner and later as business lead for a leading optical chain at their head office in Nottingham. He brings a wealth of knowledge and understanding of customer service and expectation.

David’s decision to join Specsavers in Bishops Stortford was based on a meeting with the store’s directors and sharing their passion for delivering great customer care at the store.

He said: 'Meeting Tania and Suzanne was great! They have a real understanding and determination with attention to detail and fantastic support for the team’s development. I knew immediately I wanted to be a part of their vision.'

The future

‘I’m really excited to start my new role, working alongside the team here at Specsavers Bishops Stortford. I look forward to exploring the business opportunities at this exciting time in the optical health arena and to ensure we continue to develop our colleagues and meet our commitment to customers.’

David, who now lives locally, enjoys spending time with his family, both here and in Malta. They love travelling around Europe.

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