The team at Bicester Specsavers are pulling out all the stops to make sure customers have a first-class experience in store.
With extra safety precautions in place due to Covid-19, the team has been going out of its way to make sure customers, as well as themselves, feel comfortable in store. This means that things can take longer but the response from people who have come in as been hugely positive.
One customer commented; ‘Always been great service and they are going the extra mile now.’ While another said; ‘Love Specsavers Bicester – truly fantastic team.’
For another visitor to the store, it was the professional and efficient service that impressed; ‘Would just like to say what a wonderful service from Specsavers! From being referred from the doctors to the store, I had an appointment in two hours and the problem was diagnosed. Staff so friendly, happy and professional. Great with precautions and sanitisation in place due to Covid-19, well done.’
‘To get such lovely feedback is a brilliant feeling,’ said store director, Satnam Johal. ‘It’s been tough for the whole team for most of this year, but I’m hugely proud of the way they’ve adapted and been able to maintain such high standards. And a big thank you to our customers for their continued support and patience too.’