A staff member at Specsavers in Bexhill, Kent has received a special award for delivering outstanding customer service.

Zara Khazaei, a dispensing optician assistant at the store, won the award and has received an iPad as a prize.

Zara said: ‘I’m really happy to be receiving this award, it was a bit unexpected! ‘I think the most important thing in customer service is treating them as an individual. We take pride in what we do and we’ll do our utmost to provide an excellent service to our community.’

Hard work shone through

Store director Rob Lofting said: ‘We’re very proud of Zara for her achievement. ‘Her hard work has shone through and it’s fantastic that our store has been praised for this as a whole. It just shows our dedication to our customers.’

All Bexhill store information