A local girl contacted Specsavers Victoria Square to express her gratitude and high praise for staff member Chris Cornhill as well as complimenting the Victoria Square team describing them as ‘well organised, happy, customer focused and knowledgeable.’
Great from beginning to end
Commenting on her patient visit to Specsavers Victoria Square the customer said: ‘My eye test was great from beginning to end and the optician was very friendly and efficient. The person who made the biggest impact on me was Chris, who helped me pick my frames.
Chris was amazing at his job
‘In 28 years of wearing glasses he is the first person to really give me confidence in what he was talking about – such as my face shape and bridge size. Chris was really experienced and seemed to have a real flare for fashion. My husband was with me and even commented that Chris was amazing at his job. Chris really is fantastic at his job and made such a difference to me.
Exceptional – slick, modern and convenient service
‘A week or so later I had to contact the store again as I decided I wanted the lenses to be thinner. I work in a customer service environment and think it is important to let people know when they are doing things well.
‘The contact I have had with many members of the team have been exceptional. Very slick, modern and convenient service. Service like I have not seen in a long time. A huge well done.’
At Specsavers we always strive to provide the highest level of customer service and care so it’s great to receive such positive from our customers. If you’ve had an experience you’d like to share, please visit our online feedback page.