The team at Specsavers in Bedminster has been praised on Facebook for outstanding levels of customer service.
A grateful customer wrote: ‘I'd been having a really rubbish day; up all night with my baby and I got drenched walking to the shops with (finally sleeping) baby.
When I finally got to ASDA and wiped the rain from my glasses, the arm snapped off them - the last straw! I popped into the Bedminster store on the off chance they could help as I struggle to see anything clearly without them.
The lady in there was so lovely and replaced the arms for free. I didn't catch her name as I was in a bit of a state at this point, but she really made my, not so great, morning a little better and I wanted to pass on my thanks. I will definitely be in for a new pair soon!’
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