Specsavers optical assistant Lisa O’Kane has graduated in Nottingham with a special new hearing qualification. Following six months of study and examinations Lisa has attained a BTEC Level 4 Diploma and is now a fully qualified hearing clinician.

Caring for older people

Lisa explains, “For many years I was a nursing auxiliary in Antrim Hospital. I especially liked caring for older people and worked a lot in the stroke and dementia wards. The opportunity came up to join Specavers in Ballymena last December and I saw it as a way to continue my involvement in the healthcare sector but in a different environment.”

Extensive hear care expertise

“Whilst everyone knows about Specsavers eye care offering, people are often surprised to learn about our extensive hear care expertise. I became very interested in this aspect when observing the work of our audiologist, Joanne Torrens, during her in-store hearing clinic each Tuesday. When I was offered the chance to take on the hearing training I jumped at the chance. It was fairly intense with courses in Glasgow, online tuition and final written and practical exams in Birmingham but it was all worth it.”

So rewarding

“I really love my job. Whilst I work a lot with older people it’s surprising just how many young people are affected by hearing loss. It’s so rewarding when you see the pleasure on people’s faces once they’re fitted with hearing aids for the first time.”

Free 3-minute hearing check

“I look after all the hear care roles in-store from pre-screening to fitting hearing aids and providing the full range of repairs and after-care services. People can call into our store any day of the week for a free 3-minute hearing check. From the results of that check we can advise a full hearing test if necessary which is also free and is offered at our weekly clinics.”

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