Dear Specsavers Andover,
I am writing to say how impressed I have been with the treatment I have received from your staff. On entering I was met by one of your assistants, and had an appointment made by another.
When I arrived for my eye test I was again met then accompanied to the first floor. The test was carried out by Zak who was extremely courteous and efficient.
Downstairs the young lady who helped me choose the frames was helpful and courteous. A week later when I collected my glasses, Grace supervised the fitting and carried out any necessary adjustments.