Specsavers in Alton was delighted to be awarded their Platinum Employer certificate this week by Regional Relationship Manager, Sally Willis.
Striving to be the best
The announcement follows an audit that recognises how the team at Specsavers in Alton excels with people management and employee engagement. Externally accredited, the initaitive of Platinum Employer - managed by Head Office - rewards stores that invest, develop and challenge their team members.
Focusing on five areas
The scheme covers five key areas of people management standards including talent management, recruitment and induction, performance management and reward, learning and development, and employee communications and engagement. Its objective is two-fold: to ensure colleagues are developed and rewarded, and to also guarantee their level of service is second to none with customers.
A word from the store director
Store director, Premesh Patel, is delighted to see his management team rewarded for its investment in staff. Premesh said: 'At the heart of everything we do, customer satisfaction is imperative and I'm a strong believer that happy, motivated and challenged colleagues will impact positively with our service levels.
'For me, there is nothing more rewarding than seeing an employee develop in their role, and being their every step of the way to enable them to be the best that they can. Our Platinum Employer status is a direct reflection of this dedication and I'm very proud to have this accolade.'