Accrington Specsavers optician Arif Munshi has been described a ‘true gem’ in glowing customer feedback.
The Cheapside store received the letter of thanks from a customer after she visited the store for a sight test and praised Arif for his handling of an interruption mid appointment.
The customer wrote: ‘I had to contact you to tell you what a credit he (Arif) is to you, he was thorough, professional, polite and friendly.
‘My prescription had changed and I had been having issues with my contact lenses, but Arif put my mind at rest and offered various solutions to the problem.
‘He was called away mid-appointment to attend to a young child and was ever so apologetic about the disturbance, asking me if I was ok with him going.
‘This lovely gentleman is a true gem! Please accept this as my hearty recommendation.’