Specsavers Aberdare team member, Tahir, has been thanked for his help by a mother and daughter who visited the store.
Warm and enthusiastic
The customer said: ‘We visited your Aberdare store for my seven-year-old daughter Amber’s eye test. She was seen by an optometrist we've not seen before, Tahir Ali.
‘I just thought I'd tell you he was really lovely. He put Amber at ease, he spoke to her with professionalism and enthusiasm. He was warm and kind, he made her laugh and feel comfortable and told her exactly what was going to happen throughout her appointment. He also spoke to myself and my partner throughout, informing us of results and outcomes.
‘We left feeling really pleased with how we were treated and feel like he deserves a little mention. Thanks.’
At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.