Harlow apprentice, Zoe Glassbrook, urges more people to choose an apprenticeship. 


Here, she shines a light on why it was the best decision she made. 


Not your average job

There is no average week for Zoe as it is all hands-on and face to face with store customers, ably assisted by the team or shadowing staff. Tasks will include booking appointments, completing pre-test assessments and advising customers on the best glasses and lenses to choose for their prescription. Zoe also has four hours a week to focus on study. 


A member of the team

Zoe said: ‘The staff at Harlow Specsavers are great. When it’s quiet, they’re happy for me to practice my talks, which really helps build my confidence. The best day so far has definitely been completing my first dispensing assessment. It made me feel like I was more than an apprentice. I was a competent member of the team!’


Zoe’s future

Zoe completes her end assessment in February 2020, which includes an in store observation and discussion. On completion of her apprenticeship, Zoe hopes to continue her training with Specsavers and focusing on her career in optics.


A word from the director

Sarah Flowers, Specsavers Harlow store director said: ‘Zoe has been a great asset to the business. She is hard-working, enthusiastic and ambitious with a clear interest in optics. We are excited to see what the future holds for her.’


Find out more about apprenticeships at Specsavers

All Harlow store information


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