Specsavers in Worcester has stepped in to provide emergency optical care in the local community. 

The store has suspended all routine testing for the foreseeable future to focus on essential and urgent care only, particularly for key workers. 

In the last week, the team has provided an emergency replacement pair of specs for a three-year-old girl who needs prescribed glasses due to a medical eye condition.  Without the glasses, her visual development could have been affected.  

The store also stepped in to help a local lady who has been volunteering to shop and deliver medicines for a charity that supports the elderly. She lost her reading glasses while delivering groceries and would have found it impossible to shop for items and deliver the goods without the store’s assistance. 

‘These are challenging times for us all, and so if we can help, where safe to do so, then that’s what we are here for,’ said Dean Roberts, store director.  ‘I’m humbled by the response of our team during this crisis – their support is invaluable, and it’s thanks to them that we can carry on and support the local community in this way.’ 

Specsavers' teams are classed as key workers to provide  urgent  and  essential  eye care to those who need it. That includes supporting other key workers who couldn’t function without their help and people who would come to harm without their health expertise, especially where the usual hospital services and NHS facilities are being prioritised for the fight against COVID-19. 

Customers can phone the store for advice and to be assessed on the level of care that they might need, the only exception being key workers who are able to walk in and seek immediate advice. Glasses and contact lenses can also be purchased online for customers with a current prescription. 

All Worcester store information 

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