Recently, the team in Windsor prepared a pair of glasses for a nurse whose usual opticians were closed, in order to ensure they could continue their vital frontline work in hospital, as well as replacing a set of reading glasses for an Ambulance driver who had lost his pair.
They’ve also been able to help a teacher with a new set of glasses, as she struggled to teach and mark online whilst wearing contact lenses, advise two lorry drivers with their eye care needs and carry out some essential work in sending out a number of contact lens packs and glasses to vulnerable patients.
Open for essential care
While Specsavers Windsor is closed for all routine eye and hearing tests at the moment, they are still open to provide essential care and to support local keyworkers.
Customers are being encouraged to call the store on 01753 410 970 if they need urgent support with a visual problem, or if they have issues with their glasses, contact lenses or hearing aids.
If anyone is required to attend the store, they will be asked to do so – and key workers will be prioritised. Any face to face contact will be minimal and will be handled in line with current Government guidelines.
Director of the store is happy to help
Rupal Patel, store director in Windsor, said: ‘We’re proud that we’ve been able to offer urgent and emergency eye and hear care services through this difficult period, here at Windsor.
‘We’ve taken a significant number of worried phone calls about eye and ear care, and it’s been our pleasure to address and alleviate these concerns through continued access to professional optical and audiology services, whilst the community remains in isolation.’
‘It’s been a tremendous honour being able to help our NHS colleagues to continue their work in fighting this virus. We want the local community to know that we are still here to support people with their essential eye and hearing care needs – so please give us a call if you need us.’