Great customer service is a quality that every business strives for and Specsavers Wickford is no exception to the rule.

Familiar face

A local business in a small town means that you will become instantly familiar with the residents in the area. This makes it easier for members of the team to build on the customer service skills, gain the trust of their customers and ultimately deliver a fabulous customer experience.

The director says

Store director, Lee Hansford said, ‘We have many customers that have been with us since the very beginning, so for us they are our priority. We believe that what any business needs to succeed is the support and respect from its local community, and I’d like to think that we have gained that trust over the years. 

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