News

Long serving staff prove dedication to service and customers

28 July, 2016
Specsavers in Warminster celebrates the dedication of its long-serving staff

Specsavers in Warminster is celebrating the dedication of two staff members after they clocked up an impressive 56 years of service between them. 

The store opened in 1989 and is now in its 28th year. Former store manager, Monica Coles, and optical assistant, Patricia Bull, are the longest serving members of the team. 

‘I have been at Specsavers in Warminster since the store first opened in 1989,’ Monica explained. ‘I’ve seen many customers come and go, and it has been wonderful to get to know and work alongside such a close team over the years.’

Dedication to customers and colleagues

Monica and Patricia are closely followed by store director Alistair Bisatt and contact lens fitter Julie Tavener, who both have more than 20 years experience. Cumulatively, the team at Specsavers in Warminster have almost 200 years of service between them.

Retail director Paul Rich, has been in the store for 14 years, and commented: ‘The store has changed a great deal over the years; we offer a wide range of both optical and hearing services to our customers, as well as the expertise of long-serving staff like Monica and Patricia,’ Paul adds. ‘More recently, we have become the only opticians in the area to have an in-store lab service, allowing for orders to be made up on-site and for much faster turn-around times. We are always looking for new ways to improve our service.’

‘Monica and Patricia’s dedication to customers and to fellow colleagues is certainly reflected in their 56 years of service; they are an asset to the team,’ Paul added. ‘It is important to us that our staff provide excellent service, and it is also important to us to support our team and help them develop. We are delighted to have such loyal members of staff.’

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