A number of local key workers have received a helping hand from the Stonehaven store which is remaining open for urgent and essential eye care.
A nurse and a care worker were both assisted by the store, which has suspended routine eye tests during the COVID-19 crisis but remains open for care for those in need.
The frontline workers needed glasses and contact lens prescriptions, as any obstruction to their vision could potentially impact their ability to carry out vital work.
A word from the store director:
Nicola Stewart, store director for Specsavers Stonehaven, says: ‘We’ve been contacted by a number of front line workers whose eye sight is imperative in their line of work.
‘From nurses to care workers in the community, we’re working to ensure we can accommodate key workers with broken or lost glasses as well as those who want to explore options other than wearing glasses while using PPE.’
Specsavers in Stonehaven is also delivering glasses, contact lenses and hearing aid batteries to homes across the region, leaving packages on people’s doorsteps in order to adhere to social distancing rules.
Staff are carrying out urgent repairs and glazing services for those in need - including elderly and vulnerable customers - in a bid to support the community during a time of uncertainty and isolation.
Nicola added: ‘We are very proud to be able to help local people and key workers in the area, helping them to continue to perform their vital jobs.
‘We’ve travelled to our customer’s homes, dispensing frames and contact lenses at their front door while adhering to social distancing rules.
‘Specsavers' teams are classed as key workers as we provide urgent and essential eye care to those who need it. This includes supporting other key workers who couldn’t function without our help and people who would come to harm without our expertise, especially where the usual hospital services and NHS facilities are being prioritised for the fight against COVID-19.’
The Stonehaven store will be open for emergencies from 10am-3pm, Monday to Friday, with a skeleton staff in place adhering to social distancing. The support has been widened to include triage appointments carried out by phone, where possible, and only one customer is permitted in the store at any given time.
Anyone who requires an urgent consultation because their condition is causing them distress, or preventing them from functioning as they normally would without help, should call the store in the first instance.
Specsavers has set up an Ask the Expert group on Facebook for people to ask its team of expert optometrists and audiologists questions they might have about their sight or hearing while stores are open for urgent and essential appointments only.
For essential and emergency eye care assistance, please call Specsavers in Stonehaven on 01569 768770.