A number of local key workers have received a helping hand from the Morpeth store, which is remaining open for urgent and essential eye care.
A policeman and midwife were both assisted by the store, which has suspended routine eye tests during the COVID-19 crisis but remains open for care for those in need.
The frontline workers needed glasses and contact lense prescriptions, as any obstruction to their vision could potentially impact their ability to carry out vital work.
A word from the store director:
David Rose says: ‘We were contacted recently by a police officer who had been drafted in to help on the front line, and wanted to explore options other than wearing glasses while they were wearing a helmet.
‘We were able to organise an appointment at the store and the lenses will now be sent out directly to the officer’s home so they are prepared for the line of duty.
‘We also carried out an eye examination for a midwife whose check-up was overdue and were able to send out glasses within the week.’
Specsavers in Morpeth is also delivering glasses, contact lenses and hearing aid batteries to homes across the region, leaving packages on people’s doorsteps in order to adhere to social distancing rules.
Staff are carrying out urgent repairs and glazing services for those in need - including elderly and vulnerable customers - in a bid to support the community during a time of uncertainty and isolation.
David added: ‘We are very proud to be able to help local people and key workers in the area, helping them to continue to perform their vital jobs.
‘Specsavers' teams are classed as key workers as we provide urgent and essential eye care to those who need it. This includes supporting other key workers who couldn’t function without our help and people who would come to harm without our expertise, especially where the usual hospital services and NHS facilities are being prioritised for the fight against COVID-19.
The Morpeth store will be open for emergencies from 9am-5.30pm, Monday to Saturday and 10am-4.30pm on Sundays, with a skeleton staff in place adhering to social distancing. The support has been widened to include triage appointments carried out by phone, where possible, and only one customer is permitted in the store at any given time.
Anyone who requires an urgent consultation because their condition is causing them distress, or preventing them from functioning as they normally would without help, should call the store in the first instance.
For essential and emergency eye care assistance, please call Specsavers in Morpeth on 01670 500 180.