Tonbridge opticians lend their support to dementia

19 June, 2015
Specsavers Tonbridge staff have been dementia trained to show their support for dementia sufferers
From left to right: Keiron Brennan- volunteer; Michelle Milton - store manager; Katrina Shannon - assistant manager; Zeenat Kazmi - pre-reg optician; Joy Croucher - optical assistant; Angus Hathorn - store director

Specsavers Tonbridge has shown their support for dementia sufferers in the local community by training their team and helping to raise awareness of the condition.

Extensive training

Staff from Specsavers, located at 15 High Street, have undertaken extensive training to help equip them with the skills and knowledge required to help their customers who have dementia. As part of the training, a Dementia Friends' Information Session was provided which covered the types of the dementia, symptoms, diagnosis and stages of the disease.

Large number of elderly customers

Angus Hathorn, Specsavers Tonbridge store director says: ‘We always want to ensure that all of our customers receive the best possible service when they visit us. We have a large number of elderly customers, some with dementia, so having specialist training seemed like a logical step to ensure they have a positive experience in store.

Extra support

‘At a time when businesses in Tonbridge are looking to provide extra services for dementia sufferers, we are pleased to get involved and offer our customers the extra support they may require during their visit.’

Dementia describes different brain disorders that trigger a loss of brain function. These conditions are all usually progressive and eventually severe. Alzheimer's disease is the most common type of dementia, affecting 62 per cent of those diagnosed.

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