That’s what I call excellent service!
We are always delighted to receive thank you letters regarding excellent customer service:
I lost a contact lens and rang your Armada Way branch. A kind young lady spoke to me and offered to sort my problem. Minutes later I had a phone call to say the lens was ready for me and would be sent.
Today the lens arrived safe and sound. That’s what I call excellent service! I shall recommend you to all my friends.