State-of-the-art store refurbishment unveiled at Byres Road
A Glasgow optician has invested a six figure sum, transforming its store into a state-of-the-art optical facility while employing three new members of staff.
Specsavers on Byres Road is underwent a cutting-edge renovation, combining the latest eyecare and retail technology to provide a highly professional and ultra-modern service.
The store which relaunched officially on Saturday 30 January was marked with a special launch day celebration.
Players from the Glasgow Warriors rugby team, Robert Harley and Peter Horne, cut the ribbon to mark the official unveiling of the new look store.
Long term commitment to customers
The store’s traditional reception desks were replaced by mobile, standing and seated service points, and customers will be greeted and registered on tablet devices, which will also be used to measure and dispense their glasses. The concept, which is being rolled out across all Specsavers stores, is the first of its kind in optics.
Martin O’Neill, store director of Specsavers in Byres Road, said: 'The refurbishment of the store has been a long time in the planning and we are thrilled that it is now officially launched.
‘We have had a presence on Byres Road for a number of years and this investment represents our long term commitment to continue delivering great service to all our existing and new customers.’
The new in-store experience builds on the Digital Precision Eyecare initiative, which helps ensure people find the most suitable frames and lenses for their prescription, lifestyle and vision needs, that was launched nationally in May 2015.
Following an eye examination, the optical team assists customers in selecting their preferred glasses. Imaging software on a tablet is then used to take an image of them wearing the glasses, which in turn captures a range of essential dispensing measurements. These are unique to the customer and their chosen glasses.