Top customer service award
Specsavers' opticians in Stranraer have received a top honour for providing the best customer service across stores in Scotland – for the second year running.
Top customer service
Following an internal Specsavers audit, the George Street store achieved the highest score for customer satisfaction levels across all of Scotland’s 65 Specsavers stores.
It was also recognised for being the only labless store in Britain – and one of only seven stores altogether – to receive full marks on product quality.
A word from our store director
Store director Elaine Hawthorn said: ‘Providing excellent customer service and high quality products is at the heart of what we do, so to be recognised in this way makes us very proud.
‘To have achieved the customer service honour for the second year running is fantastic and shows that we have a very strong team. The product quality award reinforces that we are dedicated to providing the best possible frames and lenses for our customers.
‘Thank you to all of our customers for providing such positive feedback.’