Staff praised for top service
In a recent online feedback survey the team at the Peterborough store were praised by two different customers for their quick service and excellent care.
Impressed by the quality of care
‘From the moment I arrived I was treated with kindness, respect and professionalism by the staff. Caroline, who took my details, was extremely pleasant and put me at ease with her friendly manner. Fatima, my optometrist, was very professional but always with a smile. I felt in very safe hands.
'Thank you very much.’
Another customer was in a hurry to get his new glasses before Christmas after breaking his existing pair. He was thrilled when just four days before Christmas, the store was able to deliver on the goods.
He said: ‘I was very impressed. I brought my prescription in that day and the new glasses were ready the next day for me to pick up - fantastic! Thank you so much for the great service.’
At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.