Staff praised for being sympathetic and compassionate
We received a letter of thanks from a customer for the help our General Managers, Amy Gamble and Aimmah Nisar, provided on her last visit:
‘Dear Specsavers Bridgford, I am sorry it has taken such a long time to extend my gratitude to the two ladies who attended to me on my last visit. I temporarily lost the sight in my right eye and requested to be seen, I had the most sympathetic and compassionate help from these two ladies.
Please extend my gratitude to them both for the way that they handled the situation. I have been looked at by the eye clinic as suggested.
The result was very satisfactory. Thank you!’