Grateful customer thanks Wigan staff

22 April, 2016
Optical assistants Claire Greenough and Kim Stopforth
Claire and Kim proudly show off their gifts from a satisfied customer

Three members of Wigan Specsavers staff were treated to gifts for their exceptional customer service.

'Treated by friends'

Optical assistants Claire Greenough and Kim Stopforth (pictured) were both given biscuits and chocolates after helping a customer during their time instore.  The customer was so impressed, she told them both how she felt like she was being "treated by friends", and said she was "blown away" by the level of customer service she was shown.

Recommending to other customers

Fellow optical assistant Mandie Kearns also recieved a bouquet of flowers from a satisfied customer.  After she was left dissatisfied by another opticans, the customer was helped by Mandie to have a new test and choose some new frames.  Her experience was so good that she told Mandie she would be making Specsavers her opticians of choice from here on out, and would be recommending it to her friends.

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