Three members of Wigan Specsavers staff were treated to gifts for their exceptional customer service.
'Treated by friends'
Optical assistants Claire Greenough and Kim Stopforth (pictured) were both given biscuits and chocolates after helping a customer during their time instore. The customer was so impressed, she told them both how she felt like she was being "treated by friends", and said she was "blown away" by the level of customer service she was shown.
Recommending to other customers
Fellow optical assistant Mandie Kearns also recieved a bouquet of flowers from a satisfied customer. After she was left dissatisfied by another opticans, the customer was helped by Mandie to have a new test and choose some new frames. Her experience was so good that she told Mandie she would be making Specsavers her opticians of choice from here on out, and would be recommending it to her friends.