Julie Gallagher, Mike Thwaites and Dawn Dale were all sent a lovely thank you letter after helping a customer in need after an accident whilst out walking ended with him in a bramble bush resulting in lost specs:
'We just wanted to thank you very much for all your help and endless patience. Many thanks for suggesting the Mold branch. We got fixed up with another pair there. It was a real pleasure seeing you again.
When Mike returns please thank him for helping us originally, when John had just emerged from a bramble bush minus his specs!
Mr and Mrs C, Flint