News

Going above and beyond

18 May, 2017
customer feedback

A customer from Specsavers in Yardley was delighted with the service she received during a visit to the store.   

Moulded my glasses perfectly

‘I went into store to see if I could get my sunglasses adjusted as they were too wide. A young man politely agreed to see what he could do. He moulded my glasses perfectly and handed them back to me with a smile like it was no bother.

‘People like that should be appreciated and praised for such great customer service!’

Gem, Yardley

At Specsavers, we always strive to provide the highest level of customer service and care so it’s great to receive such positive feedback from our customers. If you have an experience you’d like to share please visit our online feedback page.

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