News

Impressive efficient and friendly service

11 April, 2017
Your say

The Wokingham team have been praised for their quick and efficient service in a recent online customer feedback survey.

Attentive staff

The customer wrote in to express her thanks to the attentive staff that she dealt with. She said: ‘I went into the store in Wokingham, telling a member of staff that I seemed to be having problems with my varifocal glasses. I had been reading more recently and suddenly began experiencing headaches.

Efficient response

‘The member of staff was absolutely delightful and after checking my details on her database, she checked my measurements and then readjusted my specs for me. I was so positively surprised by this quick, efficient and friendly response. My problem was solved instantly!’

Mrs Chacko, Wokingham

At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.

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