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West Bridgford team praised

17 February, 2017
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A member of staff from Specsavers in West Bridgford has been praised by a customer for outstanding levels of service. 

Mrs Humphries wrote:

‘I am emailing to let you know how delighted I have been with the excellent service provided by Specsavers in West Bridgford, and specifically from Kieran. 

‘He couldn't have been more polite and helpful. He organised for me to have my eyes tested and spent ages with me trying to resolve a problem with my glasses. He decided that the lenses were not correct and reordered my glasses with different lenses. When I returned to collect my new glasses, they needed adjusting and he patiently spent time sorting them out for me. 

Would recommend Specsavers to a friend

‘In view of the excellent service provided by the West Bridgford store, I will always return there in the future and certainly recommend them to my friends. Please express my gratitude to Kieron and all the other extremely polite and helpful staff at West Bridgford.’

At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.

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