The team receives glowing customer feedback
Staff at the Walthamstow opticians have been praised by several customers.
Mrs Zivile said: 'I had a excellent service today with girl name Meera. She was brilliant with service. She was extra careful when she did my eye test. Asked me simple questions just to keep us busy. Very lovely person.
'Syed helped me to choose glasses. He was very easy going. Helped me with every thing.
'Thank you for you excellent service I had earlier. Would recommend everyone to come to Walthamstow to do eye test.'
Mrs Zivile, London
'I visited the Walthamstow store earlier today and was incredibly impressed by the fantastic eye test I received. My optometrist, Prabhdeep Singh, was brilliant and friendly, and provided me with all the information I needed and more, and it was the most interesting and comfortable eye test I've ever had. She should get the highest praise!'
'I visited the Walthamstow branch and asked if there were any appointments for an eye test available. I was dealt with by Claire and she was delightful and couldn't have been more helpful. She arranged an appointment within 15 minutes of me arriving.
'I seen a lovely optician called Lubna who was professional kind and respectful. I saw Claire again to sort out my new glasses, she was clear with my options and the optional extras I could get. Overall I had a very positive experience and would definitely be recommending this branch.'
Incredible level of customer care
'I need to comment on the high level of service provided by all the staff at Walthamstow. I have had many eye tests over the years, but I don't think I have found a branch which has such an incredible level of customer care.
'I can assure you that having spent most of working life dealing with customer care I really know high levels when I see it, and the all the staff have a warm and friendly approach which is vital in this field.
Ms Zulqarnain needs to be praised for being so thorough, and again her customer care is superb. I only wish other companies would provide such a fine quality of care, as there can be no doubt it would improve the whole level of the retail experience and keep the high street alive today.'
At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.