The Trongate store has invested a six-figure sum into the Glasgow high street, transforming its store into a new state-of-the-art optical and hearing facility.

It has undergone a cutting-edge renovation, combining the latest eye care and retail technology to provide a highly professional and ultra-modern service.

Serving Glasgow locals for more than 30 years, the newly unveiled store has been redesigned with the customer journey in mind while introducing innovative new technology.

New-look layout
Sean Connolly, store director at Specsavers Trongate, said: 'Our refurbishment was completed just before the country entered lockdown in March.

'Since being able to resume routine eye examinations and contact lens check-ups, we have found that the redesign actually came at the perfect time, despite being unable to showcase its new-look.

'The new store layout has made it easy to implement robust social distancing measures and upon returning to the store for the first time, many customers have commented on how safe and at ease they feel in our spacious store.'

The investment includes the creation of two additional test rooms, located on the first floor of the store, alongside the frame collection area and in-house glazing service meaning glasses can now be ready within one hour at no extra cost. 

The ground floor boasts a dedicated retail and style consultation area alongside the store’s contact lens and audiology services which features four hearing test rooms as well as a hearing aid charge bar and remote tuning services.  

Ryan Forbes, audiology director, added: 'The refurbished store is an excellent hub for our audiology services and we’re delighted to finally lift the wraps on the new layout.

'We’ve created a really relaxed and functional area within the hearing hub which is reflective of the cutting edge technology used by the hearing team. The outcome has been a huge success – particularly during the current climate.'

State-of-the-art technology
The new state-of-the-art store features Eye Refract equipment – wavefront technology which is used to determine a patient’s prescription accurately and in a quarter of the time traditional methods take – as well as OCT (optical coherence tomography) diagnostic technology.

OCT uses light to take more than 1,000 images of the back of the eye including the retina and optic nerve.  A layered image is then created to allow the optometrist to view the deeper structures of the eye in more detail than ever before. From here, its future-gazing potential can then help detect preventable, sight-threatening conditions up to four years earlier than a standard eye test.

These images are then stored, allowing the Specsavers’ team of optometrists to refer back to a customer’s results from their prior appointment and detect any subtle changes that can then be addressed.

Some of the conditions that can be picked up earlier and monitored with an OCT test include diabetic retinopathy, macular degeneration and glaucoma. In some rarer cases, concerns relating to wider health issues like a brain tumour have been picked up thanks to the detailed scan.

All Trongate store information

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