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Sutton Colfield puts customers first

20 October, 2017
Optical consultant Wendy Storer received the Customer First Award for going the extra mile
Optical consultant Wendy Storer received the Customer First Award for going the extra mile

A member of the team from Specsavers Sutton Coldfield has been recognised for their excellent customer service following the achievement of a Customer First Award.

Committed to customer service

Optical consultant Wendy Storer received the award for going the extra mile. Not only did she manage to get a customer’s specs repair sorted ahead of their important business trip abroad, but she also hopped on a bus and took them to the customer's place of work the other side of the city.

Store manager, Andrew Pennicott, who nominated Wendy, said: ‘Wendy clearly demonstrates the attributes of an employee committed to customer service and she’s undoubtedly a worthy winner of the award.’

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