Staff at Specsavers in Scarborough have now been qualified as ‘Dementia Friends’ after completing a training course designed to help them better serve customers who are living with dementia.
The store on Westborough is proud to announce that a further six members of its team have passed the specialist training which is designed to give optical and audiology professionals the tools needed to support those living with dementia.
'Educating and eye-opening opportunity'
Alasdair Corbett, store director at Specsavers in Scarborough, said: ‘Allowing the team to become more aware about the issues affecting those who suffer with dementia has been an educating and eye-opening opportunity.
'The Dementia Friends training process will undoubtedly prove to be hugely beneficial to the team in their day-to-day roles.
‘It means that all customers can be put completely at ease during an appointment for eye tests or treatment, as we can make suitable adjustments to their needs.’
Look out for Dementia Friends badges
Qualified employees will wear Dementia Friend badges on their uniforms so that they can be identified easily by customers.
The Dementia Friends training is a nationwide initiative run in conjunction with the Alzheimer’s Society that discusses all aspects of dementia and how the disease will affect all people in different ways.
Those with dementia commonly experience problems with their sight and visual perception, causing them to misinterpret the world around them, whilst some sufferers can even experience hallucinations.