Team member Piotr Utko at Specsavers Reading Broad Street has received some fantastic feedback from a local customer.
A Reading local wrote in to praise the member of staff following a regular appointment to the store.
Quick and eager
He said: ‘I would just like to say how delighted I was with the optical assistant, Piotr. He was quick and eager to help me in selecting frames that suited me. Once we sat down and I told him I had forgotten my prescription, he happily phoned up another branch to get it.
‘One of the frames I chose was too big for my lenses so he happily helped me choose another pair. He has a fantastic attitude and is a credit to Specsavers.’
Don Watts, store director at Specsavers Reading Broad Street, said: ‘We love to hear back from our customers about the team and the great care they provide.
‘Our customers are central to what we do and providing a top-quality service is vital to us.’
At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.