Newlands team becomes Dementia Friendly
Staff at a local business have undergone specialist training to become qualified to better understand the needs of customers suffering from dementia.
The team at Specsavers in Newlands have completed Dementia Friends training, an initiative run by the Alzheimer’s Society that is being undertaken by Specsavers teams across the nation.
In doing so they become recognised as a Dementia Friend, with a badge to wear on their uniforms to indicate their increased level of dementia awareness to customers.
A word from the ophthalmic director
Ruth Lalor, ophthalmic director at Specsavers Newlands, undertook the training and said: ‘It’s been a really interesting and illuminating course, giving us the ability to understand the needs of those suffering from dementia.
‘I now have the confidence to care for any customer who comes in-store and needs additional help because of a condition like Alzheimer’s.
'It’s fantastic that Specsavers and the Alzheimer’s Society have collaborated to offer training, which means we can offer the most appropriate care to those suffering from the condition.’