News

Staff go above and beyond

20 February, 2017
Customer praise for Specsavers in Loughborough

Members of staff at Specsavers in Loughborough have been praised for their excellent service by a customer. 

‘I recently visited the Loughborough branch and the service I received was above and beyond. I am struggling with my back, and the optician who looked at my eyes made sure I was comfortable at all times and empathised with me.

‘The call from Joanne to collect my glasses a day early really impressed me. It was more than just the information she gave me, but also her happy and outgoing personality that made my day.

Service with a smile 

'There was always a smile and she went above and beyond her role as an employee of Specsavers. I would recommend anyone heading to Loughborough that needs glasses to speak to her as her customer service is amazing. 

‘Thank you Jo.’

Ms Monk, Loughborough

At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.

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