Educating and caring for customers is key
After 30 years since being established in town, the Ipswich store continues to provide customers and local residents with a wealth of experience and knowledge on eye care. Ensuring the community is clued-up on eye health is just as important to Specsavers as keeping the town stylish.
Charming young lady
A recent customer, praised the store for these qualities as well as the Specsavers team’s patience and style expertise. Gillian said: ‘I had an eye test yesterday in store. I was seen by a charming young lady called Kiran. She was very thorough and listened to all my concerns.
‘She spent time advising me on eye health and eye hygiene and I left feeling reassured.
'I then ordered glasses and was helped in my selection by Jess. At no time did I feel pressured in any way! Thanks to you both.’
At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.