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Outstanding experience

01 March, 2017
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The team from Specsavers in Hereford has been praised for providing a brilliant eye care experience.

‘I recently visited the Hereford branch for an eye test - all I can say is the whole experience from start to finish was absolutely amazing. The store was very busy and amidst this the staff were absolute professionals.

‘I was greeted and taken for a pre-test by Josh who explained everything that was going to happen. He was polite, courteous and throughout the pre-test procedure kept me well informed. Leanne was the optician who carried out my eye test and she was outstanding. She put me at ease and explained everything to me thoroughly.

'The final part of administration was done by Sharon, who as with the rest of the staff, was absolutely amazing.

‘I can't thank you all enough, in a time where shops and service providers seem more concerned with making money, your staff gave the best customer service I have received in a very long time.’

Robert, Hereford

At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.

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