Outpouring of customer praise for Anna
A member of staff from Specsavers in East Kilbride has been recognised for excellent service.
Outstanding customer feedback
Anna Hewitt, customer service advisor at Specsavers in East Kilbride Shopping Centre, was praised by 50 local customers in just one month – more than any other staff member in the whole of Scotland during that period.
In recognition of this, Anna was presented with chocolates, champagne and a bonus at a Specsavers gathering at Dunblane Hydro.
Fantastic member of the team
Shirley-Ann Kennedy, store director at Specsavers in East Kilbride, said: ‘Anna is a fantastic member of our team and is regularly praised by customers for her helpful and friendly manner.
‘I was astonished when I found out 50 customers had mentioned her by name in our customer feedback questionnaire. Anna thought she was attending the conference to help welcome guests but we surprised her with her gifts.’