Customer service praise
Specsavers in the Gyle recently received some great feedback after an impressed customer took to our online feedback page and shared their experience and gratitude.
Miss Mathisen said 'I recently visited the store with my mother who was visiting from Norway. From start to finish the experience was nothing but positive, and we were very impressed with the efficiency and genuine nature of the staff.
'Rebecca assisted us in-store and was able to help my mother in her native tongue. I was thoroughly impressed by this, and though it is a stroke of good luck, it is also impressive that your staff utilises their language skills to offer a better experience.
'The glasses were finished quickly, and we were able to pick them up the next day. Thank you for a great experience!'
At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.