Outstanding customer experience
The team from Specsavers in Cribbs Causeway have received plenty of praise and positive feedback over the past few months.
Fixed and cleaned in 10 minutes
‘I popped into the store at 7:15pm as I had managed to damage my glasses at work. I asked if it was possible to have someone look at them and see what they could do for me. It was no problem at all and they fixed them, cleaned them and gave them back all in 10 minutes. Thank you so much!’
‘I've been coming to Specsavers since I was seven and needed glasses! Now we spend half our time there as I wear contact lenses and have three kids who need check-ups - the eldest of whom also wears glasses! The guys in my local Cribbs Causeway store are fab!’
‘I drove to Cribbs Causeway this afternoon wearing my prescription sunglasses, and lost my regular specs enroute. I went into Specsavers and within a short space of time had managed to get a consultation, an eye test and my glasses made up ready for me to drive home in.
'Amazing customer service! I was seen by four different staff members during my time in store and every single one was incredibly professional, helpful, polite and friendly. Thank you so much Specsavers!’
Special thanks to Daisy
‘I just wanted to say what fantastic service I had in Specsavers Cribbs Causeway. It was very quick and efficient and everyone was very helpful. Especially Daisy who dealt with us and helped us choose four lovely frames. Three pairs were ready in an hour and one pair in a week – very satisfied customer! Well done Cribbs Causeway team and special thanks to Daisy!
At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.