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Exceptional customer service  

10 April, 2017
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The team from Cirencester Specsavers store have been praised for their efficient customer service.

Excellent service

‘Just a short note to say thanks for the excellent service provided by your team in Cirencester.

‘I had managed to damage my specs and popped into the store to see if they could be fixed.  The repair wasn't straightforward but the team sorted the problem out within 30 minutes. 

No charge

'They told me there would be no charge, so I donated to charity in the store.

‘The team couldn't have been more helpful or courteous. I'll definitely use this store for future specs purchases and would recommend them highly. Thanks again.’

David, Cirencester

At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.

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