Customer service praise for Alloa
An Alloa customer has praised local staff for excellent customer service.
Went above and beyond
After visiting for an eye examination and to purchase new glasses, the customer commented: ‘The gentleman who helped me choose my new glasses was a young man called Morgan.
‘He was so patient and went above and beyond to help me pick glasses that best suited me. He made me feel very comfortable and at ease.
‘Morgan is a real credit to the Alloa store.’
Offering a first class service
Retail director at Specsavers in Alloa, Lynne Sangster, said: ‘All our staff strive to offer a first class service to everyone who walks through our door. ‘Feedback is vital to help us continually improve.
'I’d like to thank this customer for getting in touch.’
At Specsavers we always strive to provide the highest level of customer service and care so its great to receive such positive feedback from our customers. If you've had an experience you'd like to share please visit our online feedback page.