A new flagship store has opened in Cardiff city centre, offering the very best eye care facilities.
This is double the size of its previous Queen Street operation - but customers will find it easily as it is only next door!
The new 6,000 sq ft store is the first of its kind for Specaavers, crossing the million pound project and is the biggest financial investment within the Specsavers Group, creating 10 new jobs in the process.
World class optometry
The move increases the store’s number of testing rooms from six to 11 and its dispensing desks from six to 14. The new testing rooms are equipped with the latest technology to create 3D images of the eye, digital retinal photography, and measurement of the pressure and curvature of the eyes.
This will allow optometrists to detect serious conditions on the spot, without the need for referrals for further monitoring before a patient can be admitted directly to hospital.
Customer will love the spacious environment, and the three customer waiting areas instead of one, and the display area now showcasing more than 2,000 pairs of glasses.
A bespoke mobility testing room offering full eye test facilities in one area for disabled people has also been installed.
Investors in People
The practice, which is currently one of only two opticians in Wales to hold the Investors in People ‘gold’ standard, will now also house a new training centre for its staff to help develop the next generation of senior management and optometrists.
Reducing hospital waiting times
Mr Moloney, says: ‘This is landmark for us here in Wales that puts us on a par with anyone in the world offering optics on the high street'.
‘We offer an eye care experience unlike any other – enabling our customers to be seen quicker, and with the very latest technology. What that means is our opticians will now have far more information at their disposal to advise on a customer’s health, reducing the need in many cases for referrals to the University Hospital of Wales and reducing hospital waiting times in the process.'
‘It will allow us to not only maintain the levels of customer service that people have come to expect from us, but take it on to the next level as well. This is an investment in eye care in Wales and we believe that it is this type of commitment to service levels that has seen us grow the business in the first place.’
The new branch delivers eye care services under the Welsh Government’s Wales Eye Care Initiative (WECI), which means patients can be seen directly following a referral from their GP, or can make an appointment with the store in person, to avoid the need for hospital visits where possible.
A splendid addition to the high street
Robert Lloyd Griffiths, director of the Institute of Directors in Wales, says: ‘It’s great to see state-of-the-art facilities like this in Wales, and such a significant investment in retail here. The new store is a splendid addition to the high street.’
History of Specsavers in Cardiff
Opening in 1987, the store grew from a small base on St Mary Street with just 12 employees and two testing rooms. The stores directors, Frank and Laoise Moloney, took over as partners of the practice in November 1992, just 10 days after their wedding. The two grew the practice and, in August 1993, the store was relocated to 90 Queen Street, becoming the first Specsavers store at that time to command a six-figure rental sum.